ANSWERS TO YOUR QUESTIONS

Does my dog get enough attention and daily care?

What we offer to all pets visiting us includes: 24-hour care, qualified and trained staff, food with quality pellets, daily access to the park, daily hygiene of bedrooms and green areas, underfloor heating, veterinary control (if necessary), as well as other additional services. For the good mood of our guests, we also provide musical voice-overs for the entire property.

Do I need documents about vaccination or deworming?

To record the safe stay of all hotel guests, when registering for pets, you must have the following documents with you: a passport for a dog with mandatory vaccination and deworming, as well as an identity document of the owner.

Will my pet have a separate room?

Each guest stays ALONE in their room. The exception is made by dogs of one owner and only at his request.

What kind of food do you have and do you have the opportunity to provide our food?

We feed our pets only from high-quality pellets. If their owners have preferences, they can provide special food that meets their individual needs.

What should I do if my dog gets sick while staying at the hotel?

The hotel works with a veterinarian, who is available 24/7 to help with any ailments on the part of your pet.

What facilities do you offer for pets?

Хотел за кучета „Дона“ предлага различни услуги и удобства, които ще направят престоя на домашния Ви любимец възможно най – приятен. Вижте предлаганите от нас УСЛУГИ

Are there any restrictions on dog breeds or animal sizes?

Many hotels do not accept large breeds of dogs, because they require more attention and care. On our part, you will not find such restrictions. Thanks to the good conditions, well-trained staff and a modern base that we have – any dog, regardless of breed, will feel good with us!

Do you have questions?

Don't hesitate to contact us!

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